How Generative AI is Powering Next-Gen Chatbots and Virtual Assistants

Generative AI is transforming how machines interact with humans, and nowhere is this more visible than in the rise of next-generation chatbots and virtual assistants. If you’re interested in mastering this technology, enrolling in a Generative AI Course in Mumbai can give you the hands-on skills to build and implement these intelligent systems effectively. In recent years, chatbots and virtual assistants have become common in customer service, sales, healthcare, and more. But early versions were limited — they relied on predefined scripts and keyword matching, leading to clunky or frustrating user experiences. What’s changed today is the power of generative AI models like GPT and others that can understand context, generate human-like responses, and even create content on the fly. Let’s break down how generative AI is fueling these advances, and why this matters for businesses and developers. What Is Generative AI? Generative AI refers to artificial intelligence systems that can c...